Print Friendly, PDF & Email

This Agreement is for electric generation service between Clearview Electric, Inc. dba Clearview Energy (“Clearview Energy”) and Customer. Customer and Plan information can be found in the Product Information Chart. The Product Information Chart is hereby made an integral part of the Agreement. Clearview Energy is certified as a Competitive Retail Electric Service (CRES) provider by the Public Utilities Commission of Ohio (“PUCO”) [Certificate # 16-1076E]. Clearview Energy establishes your electric supply rate. The PUCO regulates the distribution rates of your Electric Distribution Utility (“EDU”). The Federal Energy Regulatory Commission regulates transmission prices and services

This Agreement is the entire contract between the parties and supersedes any prior written or oral representations.
Electric Product Name ClearCharge12Plus
Product Description Fixed Kilowatt Rate Product with a Monthly Base Charge
Energy Type Traditional Energy Product
Agreement Term 12 Month fixed rate term
Monthly Base Charge $9.99
Early Termination Fee $150.00
Promotion See insert for complete EV charging program details.

1. Right of Rescission  

You may rescind this transaction within seven (7) calendar days following the postmark date on the electric utility’s confirmation notice. To rescind enrollment, please contact your EDU at the number provided in Contact Information. This Agreement is not legally binding until the rescission period has expired and you have not, directly or indirectly, rescinded your selection. The Customer is liable for all Clearview Energy charges until all Clearview Energy charges until the Customer returns to the EDU or another supplier.

2. Price of Electricity

The price in cents per kilowatt includes: electric generation supply, transmission, capacity charges, and renewable energy credits in the Independent System Operator’s (or equivalent’s) market; any applicable state and/or local taxes; and a margin adder. The price of electricity may include a Monthly Base Charge as outlined in the Plan Information Box. Clearview Energy’s supply charges do not include any EDU charges applied to the Customer.

If Clearview Energy would like to propose a change to a fixed kilowatt rate product, you will be notified by the process described in Change of Terms. Fixed price products may change due to new or modified federal, state or local laws; or regulatory actions that impose new or modified fees. All pricing can be viewed at

3. Billing and Payment

You will receive a single bill from your EDU that includes Clearview Energy’s generation supply charges as well as the EDU’s delivery charges. By the acceptance of this Agreement, you authorize the EDU to provide billing and payment information to Clearview Energy. Clearview Energy’s supply charges include the fee for electric generation service and transmission. This Agreement does not include EDU delivery charges. Clearview Energy does not offer budget billing options for the generation supply portion of your bill. However, you may be able to continue with budget billing on the EDU portion of your bill if the EDU allows. The Customer will pay each invoice in full according to the EDU prescriptions. The Customer will continue to receive a single bill on a monthly basis. Customer payments remitted in response to a consolidated bill shall be pro-rated in accordance with procedures adopted by the PUCO. If the Customer fails to remit payment when due, Clearview Energy reserves the right to terminate supply service and return you to your EDU after providing you with fourteen (14) days’ notice.

For any payment sent directly to Clearview Energy, which is returned by your financial institution for any reason, Clearview Energy will charge $20.00 for each payment transaction that is returned unpaid or not processed including: (1) returned checks, returned electronic fund transfers, and (3) any other form of dishonored payment. This charge will be reflected as NSF fee on your next bill, if applicable.

4. Energy Product

Renewable Energy Product - Supports 100% green energy producers in the United States through the purchase of Renewable Energy Certificates equivalent to the power you consume.

Traditional Energy Product – Traditional energy products sourced by a combination of coal, natural gas, nuclear, hydropower and/or other renewable energy sources. The renewable sources may include wind, solar, geothermal and/or biomass.

5. Terms of Renewal

The Agreement Term and Effective date can be found in the Product Information Chart. Upon expiration of your fixed term, your service will automatically continue under a Clearview Energy variable month-to-month renewal product, with a base fee starting at $9.99, for which rates may change at Clearview Energy’s discretion outside of any applicable promotion. You will receive one (1) renewal notice forty-five (45) days prior to the renewal date. If you do not respond to the renewal notice, at its discretion, Clearview Energy may renew your account under the terms described in the renewal notice.

6. Termination

If you terminate this Agreement prior to its expiration, you will be charged an Early Termination Fee. Your service will remain in effect until such time as the EDU completes the termination in accordance with its rules. However, you may terminate this Agreement without penalty as a result of relocation, disability that renders the customer of record unable to pay for Clearview Energy’s service, or the customer of record’s death.

Upon termination of this Agreement, a final bill will be rendered within twenty (20) days after the final scheduled meter reading or, if access is unavailable, an estimate of consumption will be used in the final bill which will be trued-up subsequent to the final meter reading. Clearview Energy does not physically cut off electric service, only your EDU may do that. If Clearview Energy cancels this Agreement for any reason other than non-payment you will be mailed one (1) notice between forty-five (45) and ninety (90) days prior to your service being returned to the EDU’s supply service.

7. Switching Back

If you switch back to your utility company you may or may not be served under the same rate, terms, and conditions that apply to other customers served by the electric utility.

8. Change in Terms

Changes to this Agreement will be provided to the customer in one (1) mailing between forty-five (45) and ninety (90) days prior to the effective date of the changes. Prior to implementation, Clearview Energy must receive affirmative consent from the customer.

9. Dispute Resolution Process

If you have any questions or disputes regarding Clearview Energy’s service, please contact Clearview Energy’s customer service department at 1.800.746.4702 (toll free) from 9:30 a.m. to 6:30 p.m. EST weekdays, or email If your complaint is not resolved after you have called your electric supplier and/or your electric Utility, or for general Utility information, residential and business customers may contact the Public Utilities Commission of Ohio (PUCO) for assistance at 1.800.686.7826 (toll free) from 8:00 a.m. to 5:00 p.m. weekdays, or at Hearing or speech impaired customers may contact the PUCO via 7-1-1 (Ohio relay service).

The Ohio Customers’ Counsel (OCC) represents residential utility customers in matters before the PUCO. The OCC can be contacted at 1-877-7425622 (toll free) from 8:00 a.m. to 5:00 p.m. weekdays, or at

10. Remedies

Any claim under this Agreement must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred, notwithstanding any state statute of limitation to the contrary. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. If a dispute arises out of or relates to this contract, or the alleged breach thereof, and if the dispute is not settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation within thirty (30) days, then the parties shall submit to binding arbitration. The process shall be confidential based on terms acceptable to the mediator and/or arbitrator.

11. Assignments

Customer may not assign its interests or delegate its obligations under this Agreement without the express written consent of Clearview Energy. Clearview Energy may sell, transfer, pledge, or assign the accounts receivable, revenues, or proceeds hereof, in connection with any financing agreement, purchase of accounts receivables program or billing services agreement, and may assign this Agreement and the rights and obligations there under, to another energy supplier, or other entity as authorized by the PUCO.

12. Severability

If any provision of this Agreement is held by a court or regulatory agency of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions shall continue in full force without being invalidated in any way.

13. Force Majeure

The term “Force Majeure” shall mean any cause not reasonably within the control of the party claiming suspension and which by the exercise of due diligence, such Party is unable to prevent or overcome, including but not limited to, an act of God, natural disaster, an act of war, and any act or cause which is deemed a Force Majeure by the EDU or any transportation or transmitting entity. If either party is unable, wholly or in part, by Force Majeure to perform or comply with any obligations or conditions of this Agreement, such party will give immediate written notice, to the maximum extent practical, to the other party and not be held liable.

14. Limitations of Liability

Liabilities not excused by Force Majeure or otherwise shall be limited to direct actual damages. Neither party will be liable to the other for consequential, incidental, punitive, special, exemplary, or indirect damages. Lost profits or penalties of any nature are hereby waived; these limitations apply without regard to the cause of any liability or damage, including the negligence of Clearview Energy. There are no third-party beneficiaries to this Agreement.

15. Customer Information and Release Authorization

Throughout this Agreement, you authorize Clearview Energy or its agents to obtain and review information from credit-reporting agencies regarding your credit history and information from the EDU relating to you and your account that includes, but is not limited to: account name and number; billing history; payment history; rate classification; historical and future electricity usage; meter readings; and characteristics of electricity service. Clearview Energy is prohibited from disclosing your social security number and/or account numbers without your consent except for Clearview Energy’s own collections and credit reporting, participation in programs funded by the universal service fund pursuant to section 4928.52 of the Revised Code, or assigning your contract to another CRES provider. Clearview Energy reserves the right to reject your enrollment, or terminate this Agreement, in the event you rescind these authorizations.

You may request a copy of your payment history with Clearview Energy without charge, for up to twenty-four (24) months of history, twice within a twelve (12) month period.

16. Power Outages and Emergencies

If you have any electrical emergency or power outage, please contact your EDU at the number provided in Contact Information.

17. Contact Information

CRES Provider: Clearview Electric, Inc. dba Clearview Energy
P.O. Box 130659
Dallas, TX 75313-0659
Representatives available Monday – Friday 9:30 a.m. – 6:30 p.m. EST
Electric Distribution Utility:  AEP OHIO
P.O. Box 24401
Canton, OH 44701
Customer Service- 1-800-672-2231
Power Outage- 1-800-672-2231
Electric Distribution Utility: Dayton Power & Light
P.O. Box 1247
Dayton, Oh 45401
Customer Service- 1-800-253-5801
Power Outages- 1-877-468-8243
Electric Distribution Utility: Duke Energy
1000 E. Main Street
Plainfield, IN 46168
Customer Service- 1-800-544-6900
Power Outages- 1-800-543-5599
Electric Distribution Utility: Ohio Edison
P.O. Box 3637
Akron, OH 44309-3637
Customer Service- 1-800-633-4766
Power Outages- 1-888-544-4877
Electric Distribution Utility: Toledo Edison
P.O. Box 3687
Akron, OH 44309-3687
Customer Service- 1-800-447-3333
Power Outages- 1-888-544-4877
Electric Distribution Utility: The Cleveland Illuminating
P.O. Box 3638
Akron, OH 44309-3638
Customer Service- 1-800-589-3101
Power Outages- 1-888-544-4877
Public Utilities Commission: Public Utility Commission of Ohio
180 East Broad Street
Columbus, OH 43215
Ohio Consumers Counsel (OCC):  1-877-742-5622

Certificate # 16-1076E                              OH.E.TOS.F_2.1.2023

ClearPoint enel-x-way wallbox

Clearivew Energy ClearCharge Plan

Free nightly EV charging from 11:00 PM to 6:00 AM every day of the week*
$50 cash back when you purchase a participating residential EV charger**

How To:

How to receive the full benefits of Clearview Energy’s ClearCharge plan:
  • Enroll in a Clearview Energy ClearCharge plan
  • Purchase and install home EV Charger
  • Connect your installed home EV Charger to internet connected network
  • Share your data with Clearview Energy
  • Email proof-of purchase to
How to share your ChargePoint charging data with Clearview Energy:
  • Login online at
  • Select Connections from the tab bar at the top
  • Enter “ClearCharge” as the Connection Code and select Apply (This code is case sensitive)
  • Select Request for the Clearview Energy Connection and follow the prompts to provide your Clearview Energy Account Number and agree to the program’s terms and conditions
How to share your Enel X Way JuiceBox charging data with Clearview Energy:
  • Go to online form at:
  • Fill out connection form
  • Include a valid email address
  • Include your 28-character code Juice Box charger ID
  • Agree to terms.
How to share your Wallbox charging data with Clearview Energy:
  • Login to Wallbox account online at:
  • Select “Users” from menu.
  • Select “Invite Users” (a green button located at top right.)
  • In add email box, type email address:
  • Select Continue and assign Admin role to Clearview.
  • Select Custom Access, then select your charging unit.
  • An email will be sent to Clearview informing Clearview of your data sharing approval.
Once the connection has been established, Clearview Energy will send a confirmation email to you.

Once you have successfully registered your Home Residential EV Charger with Clearview Energy and your account has been validated as active and in good standing, Clearview Energy will include a one-time $50 rebate payment with your first quarterly reimbursement check.

Free Nightly charging will be issued in the form of a quarterly reimbursement check. Reimbursement checks are calculated quarterly and issued within 4-6 weeks after each calendar quarter end.

This Clearview Energy offer may not be available in all areas. Service address must be located in a distribution utility area currently being served by Clearview Energy.

*Additional terms apply – please see the Frequently Asked Questions section at, the disclaimers on opposite side of this sheet, your Clearview terms of service, and/or other plan documents.

Frequently asked questions:
Clearview Energy & ChargePoint

Which charging units qualify for this program?

Currently, only wifi-enabled residential EV chargers from the manufacturers of ChargePoint, Enel X Way JuiceBox, or Wallbox are compatible with this program.

How does the $50 cash back offer work?

Clearview Energy offers $50 cash back for the purchase of a new ChargePoint® Residential EV Charger or Enel X Way JuiceBox residential charger. To be eligible for this offer, you must have purchased the charger within 90 days of enrolling in the ClearCharge plan. You must show proof of purchase and be an active Clearview Energy customer on a ClearCharge electric plan and in good standing.* Clearview Energy will approve your connection after confirming your status as a Clearview Energy ClearCharge customer. Your $50 rebate will be included with your first quarterly free charging reimbursement check.

When will I receive my reimbursement for free nightly charging?

Once you are confirmed as a ClearCharge customer and you have approved your data sharing on the ChargePoint web portal or with Enel X Way JuiceBox online form, Clearview Energy will start receiving charging data your charger manufacturer. Free charging reimbursement checks are issued 4-6 weeks after each calendar quarter end. (Four to six weeks following March 31, June 30, September 30, December 31). If your electric service is disconnected for any reason, or should you elect to switch to another Clearview Energy plan, during the quarter you will not qualify for the cash back and reimbursement offers.

What qualifies as reimbursable “free” charging?

The free provision is limited to the energy rate (kWh) between the hours of 11:00 PM and 6:00 AM with a monthly cap of 250 kWh and may not exceed the total kWhs billed during the same period. Free nightly charging does not begin until your account has been fully activated with Clearview Energy, and Clearview Energy has received and approved your data connection request from your charger manufacturer or you (depending on the participating charger connection process).

Please visit for additional plan information. Active Clearview Customer is defined as requiring continued electric service from Clearview Electric, Inc. d/b/a Clearview Energy.

*FREE charging is defined as reimbursement of the energy only (does not include any applicable transmission, distribution, or fixed charges on the Distribution Utility’s portion of the bill, or any Clearview Energy Base Fee) charges for kilowatt-hours “kWh” used between 11:00 PM and 6:00 AM in the time zone for which customers billing zip code is located. Total number of reimbursed kilowatt-hours cannot exceed 250 kWhs per month, or the total kWhs billed during a given billing period. Reimbursement will be in the form of a check issued 4 to 6 weeks after each calendar quarter end. You must be an active Clearview Energy customer on the ClearCharge electric plan and enrolled through the end of the calendar period to receive reimbursement for the nightly charging. If your electric service is disconnected for any reason, or should you elect to switch to another Clearview Energy plan, your accrued free charging hours will not be reimbursed. Free charging through Clearview Energy is subject to all ChargePoint/ Enel X Way JuiceBox/ Wallbox Terms of Use and does not begin until your electricity fully active with Clearview Energy by the utility and you have activated the ChargePoint /Enel X Way Juicebox service authorizing the sharing of charging data with Clearview Energy. Your ChargePoint/ Enel X Way JuiceBox/ Wallbox device must maintain internet connection to transmit charging data.

**$50 cash back will be in the form of a check issued 4 to 6 weeks after the first calendar quarter end. You must provide proof of purchase for a unit purchased within 90 days of signing up for the ClearCharge plan. Your Clearview Energy ClearCharge plan is fully active; Your new charging unit must be authorized to share charging data with Clearview Energy. If your electric service is disconnected for any reason, or should you elect to switch to another Clearview Energy plan, you will not qualify for reimbursement. Clearview Energy offer not available in all areas. Service address must be located in a distribution utility area currently being served by Clearview Energy. Active Clearview Energy Customer is defined as requiring continued electric service from Clearview Electric, Inc. d/b/a Clearview Energy (“Clearview Energy”). Offer not available in all areas.